Is there free shipping on all orders?
Not on all orders, but we do offer free shipping to wherever you are in the country if your order is R500 or more.

How much does it cost if I order less than R500?
If your order amounts to less than R500, then you’ll be charged R75 for shipping.

How do I check on the delivery status?
As soon as your order is complete, you will receive a confirmation email which will include a tracking number. You can login to your account on our website at any time to check on the progress status of your delivery.

Can I collect my order directly from your premises if I require it urgently?
Unfortunately not. We do, however, aim to deliver your orders within 2-4 working days.

Do you ship internationally?
Unfortunately not. Due to COVID-19, international freight rates make it unaffordable to ship overseas. We hope to get back to this as soon as shipping rates revert back to normal levels.

Delivery Schedule

How long will my order take to arrive (within South Africa)?
Transit Times: (Once order is packed)

  • To Gauteng: 2 - 4 working days
  • To Main Centers: 3 - 5 working days
  • To Regional Areas: 3 - 6 working days
  • To Remote Areas: 5 - 8 working days

Note: These delivery times are estimations; our large range makes it difficult to guarantee exact delivery times. For a more accurate delivery time on a specific order, please email us on onlineorders@totembags.co.za